Understand. Assess. Explain.
Fact-find, objectives, risk tolerance and capacity for loss. Provider comparisons, suitability and customer acknowledgment, with specialist checks for pensions, mortgages and tax.
Bring advice, product access and ongoing service together—for individuals, families and businesses. Keep every recommendation, instruction and decision accountable.
Retail & business · Advised & non-advised · Connected or standaloneConfigure the product families your firm is permitted to distribute. The customer, product and service route each shape the assessment.
Fact-find, objectives, risk tolerance and capacity for loss. Provider comparisons, suitability and customer acknowledgment, with specialist checks for pensions, mortgages and tax.
Demands-and-needs, appropriateness or a legally supported exemption, clear costs and warnings. Non-advised journeys retain their own protections.
Principal and representative oversight, provider panels, delegated authority, conflicts and remuneration. First-line responsibility, second-line challenge and independent Internal Audit.
An installable mobile web portal for enquiries, fact-find instructions, case updates, reviews and complaints. Business representatives receive access only through an approved mandate.
Separate verified sign-in. Scoped customer records. Staff-approved updates. Sensitive documents and identity integrations require your validated provider connection.
Open customer portal ↗Mobile web app · Add to Home Screen in a supporting browser. No private customer content is cached offline.
Each entity, product family, customer category and advice route has its own permission scope and evidence gates. EU Member States and UAE mainland, DIFC and ADGM require distinct assessments.
Board, senior management, HR, finance, legal, procurement, marketing and change, connected to delegated authority.
Customer outcomes, KYC/KYB, financial crime, privacy, complaints, client-money permissions and ongoing review.
Approved control-record exchange with other Atlas apps. Keep the platform independent, or enable connections with consent and service trust.